PayUMoney — transaction failed - need refund | |
I made 3 transactions each of rs.47, 499/- for purchasing some items from venus jwellers on 5th december from axis bank credit card ([protected]) & last one from icici bank credit card ([protected]) & first 2 were failed & those 2 were generated through axis bank credit card link with savings Account ([protected], ifsc:utib0000220) name saikat sen. Request to refund rs.94, 998/- (2xrs.47, 499/-) which were failed but amount were debited from credit card ([protected]) last transanction which were made through icici bank credit card ([protected]) was successful & got id :[protected]. Request to refund first 2 failed trannscation amt rs.94, 998/- (2xrs.47, 499/) which were made through axis bank credit card (Card no:[protected]) at earliest. Was this information helpful? | |
PayUMoney customer support has been notified about the posted complaint. | |
2 Comments | |
Comments
Hi, thanks for writing in. Here is a link that will give you more information on this topic - https://bit.ly/2Na7gH8. Regards, Team Axis Bank.
Reply
Three of my Irctc transactions got cancelled and it is showing as amount refunded to Pay U Money. But I have not got any refund to my bank.
Kindly guide as what can be done.
Kindly guide as what can be done.
PayUMoney Customer Care's response, Dec 14, 2018
Verified Support
Hi,
We are unable to trace any transaction with the provided details. Please share the below details at care@payumoney.com via email to assist you further -
• PayU, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used
Regards,
Team PayU
We are unable to trace any transaction with the provided details. Please share the below details at care@payumoney.com via email to assist you further -
• PayU, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used
Regards,
Team PayU
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