Payzapp — amount transfer issue.

Hi,
This is to bring to your notice that i did a transfer of 5995 through payzapp wallet to an account. But the amount got debited from the wallet but never got credited to the account.
I contacted [protected]@payzapp.in twice within these 4 days but i never got any response other than just a system generated mail. I've seen multiple cases where people are very unhappy with the payzapp customer service and they are getting frustrated to get their hard earned money back.
Here is my contact number - [protected] / [protected]
So i would like to get this issue resolved as soon as possible.
Waiting for your reply soon.

Thanks and regards.