[Resolved]  Payzapp — hdfc bank - payzapp wrong number recharged through payzapp

Address:32/164 F Radha Nagar Balkeshwar Road Agra

Hello team payzapp (Hdfc),

This side shashank agarwal [registered mobile nos [protected]], by mistake i do not know by my side or from payzapp app, while i recharge my nos [protected] [ last digit will change to 5 instead of 2, i seen just recharge done]but the recharge done another nos i shocked when i seen, that nos also not working state i tried calling.

I request kindly take prompt and appropriate action and refund by amount i. E 555/-rs

Details:
Date:13.04.2020
Amount:555
Mobile-nos:[protected]
Transaction-id:89622180

Kind regards
Shashank agarwal
[protected]
[protected]
+1 photos
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May 16, 2020
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Apr 14, 2020
HDFC Bank Customer Care's response
Dear Customer,

We're here to help. Kindly share with us on the below link http://bit.ly/2aJ9wGW your registered contact details and transaction details with the ref ID PZ[protected] in the comment box for us to track it.

-Anay
HDFC Bank Customer Assistance
Complaint comments 

Comments

While doing the recharge of my Dishtv, I dont know how the last digit got omitted and the account was not recharged. Could you please revert the transaction.

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