[Resolved] Pedl — zoom=pedl is charging although monthly subscription is going on.

Vasu Singhal

from Pune, Maharashtra

Address:

Pune, Maharashtra, 411045

Recently i did bought subscription of 49inr that was valid for a month but it worked for me for around 2weeks and now for every ride it is charging me from my paytm balance.
Fraud! Fraud! Fraud!

Complaint from app but no response even no contact number to call on, nothing is there. Never subscribe to it.

Pedl (Plus subscription) is a total fraud.

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Dec 3, 2018

Complaint marked as Resolved

Zoomcar customer support has been notified about the posted complaint.

Oct 23, 2018

Updated by Vasu Singhal Ah! Just now I saw a lot many similar complaints already lodged against them, it proves they are doing total fraud here,

Verified Support

Oct 27, 2018

Zoomcar Customer Care's response Hello Vasu,

Greetings!

We apologize for the inconvenience caused. We would request you follow the below steps for us to check on the issue.

- Click on the hamburger menu in the app (three dots on the top left-hand side)
- Select “My Trips”
- Select “PEDL”
- Select the trip where issue needs to be reported
- Follow on-screen instructions

Regard
Wasim
Zoomcar