[Resolved]  Pepperfry — return policy as per the company's policy

Address:400051

This is hopeless online site i have come across. They have there own policies for return. If you don’t like the product you have no option to return. Do not go for this site for shopping. Customer satisfaction is not at all the priority.

I brought products worth 7000/- which need not meet my requirements but when i contacted through customer care i was told that the products cannot be returned. I had no option but to retain it forcibly.

The management should look into it’s policies and customer satisfaction should be the priority otherwise pepperfry will loose its customers.
Was this information helpful?
No (0)
Yes (0)
Aug 18, 2019
Complaint marked as Resolved 
Pepperfry customer support has been notified about the posted complaint.
Verified Support
Jul 18, 2019
Pepperfry Customer Care's response
Dear Customer, the product delivered is as per the description mentioned on the website. Please check the detailed product information to know more. If you still have an unresolved concern, please provide your Pepperfry Order details and we shall revert shortly.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Pepperfry
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    53%
    Complaints
    1617
    Pending
    73
    Resolved
    825
    Pepperfry Phone
    +91 22 6157 6157
    Pepperfry Address
    Office No 301, Kohinoor Complex, Kurla West, Mumbai, Maharashtra, India - 400070
    View all Pepperfry contact information