Pepperfry Complaints & Reviews

Address: Mumbai

I had purchased this Bench from Pepperfry and upon delivery noticed that it wobbled and wasn't a sturdy product at all, the back support is fragile and it is more of a decoration than a furniture item. After repeated complaints, a carpenter was assigned for inspection. The carpenter they assign is their own who obviously gives a biased report. After wasting 3 weeks, they finally informed me the Bench can't be returned. It was a nightmare...

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The company sends 5-10 spam mails every single day. When trying to unsubscribe to the spam mails the unsubscribe button never works.

This is some lazy promotional ### the company has been pulling off from the past 7 years and still hasn't fixed it yet....

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Address: Gurgaon Warehouse

First time ordered an item from Pepperfry. I made an effort to call their support and confirm availability one day prior but even then they rescheduled the delivery without calling to confirm.

Pathetic service. Also they ask to give missed calls and their support team pretends to call then cuts the call immediately.

Great service Pepperfry...

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I made an order from pepperfry on the 23rd of December 2021 for a 6 seater sofa set in the green colour. The sofa was delivered on January 12th 2022 and immediately i realised that it wasn’t the colour that was advertised.

The colour i ordered was a dark green (or so i thought) as it was the colour given in the product description. When the sofa was delivered, it turned out to be a very inferior and bright green colour which...

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Address: Hyderabad

Website: Pepperfry

Hi, this is archana. On 20/10/2021 i bought a product in pepperfry, my order id is[protected] and the item got shipped on 23 oct but they have given wrong courier tracking details[protected] and the item should be delivered by 30/10/2021 whereas till now i. E 22/11/2021 its not been delivered, its been a month since i purchased the product n till now i dont know thr whereabout of my item. I called pepperfry cc multiple times seeking help...

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I purchased a 3 seater and a single seater sofa from pepperfry for a cost of rs. 78637. The company states on its sales page that these sofas can be returned within 30 days with no questions asked, if ever the consumer is unsatisfied with the product.
As the material was warm and uncomfortable for relaxing on it we made a return request on the same day as the delivery - 18 june 2021.
The single seater was taken back in a week's...

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Address: Vignesh Vishwanath, NO:924/2, 6TH CROSS, 12TH MAIN ROAD, BANK COLONY,, BANGALORE,, Karnataka,, India - 560050

HI,

I placed the order on the pepper fry but i only received Tax invoice I need the products invoice for various reasons.. How do i get it?...

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With reference to the order number[protected], after placing the order & paying the amount, I didnt receive the full bill invoice of my purchase. It is really needed for other reasons....

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Address: Chennai

I have placed an order with pepperfry.com for a table. It's a prepaid order, i have paid the amount instantly. I can understand that due to covid-19 issues deliveries are delayed. I don't have any issues with the delivery dates. But pepperfry.com is refused to give bill/invoice for the order which i have already paid. It's a consumer right to get invoice/bill for the purchased product. I am bringing this issue to your notice. Please do the...

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Address: HOUSE NO 567 SECTOR 36-A CHANDIGARH, Chandigarh, Punjab, 160036

As per the order[protected]. Dated last week of december 2019, i had ordered a king size bed which mentioned storage in its description and on arrival it turned out to be mere open space partitioned by slabs with no storage.
So after dilly dallying for initiating a refund for 3-4 days and on repeated calls, support people finally agreed on a refund. But problems didnt end here, they said refund will only be given in the form of money...

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Address: 712147

I didn't register or buy anything from pepperfry. Still getting promotional messages though sms.

By the way from where do you stole my number? Privacy is becoming primary concern for the citizen of india. Companies are stealing phone numbers and sending junks though people don't have interest on that.

Now i can't unsubscribe from account as i don't have any account with an email for pepperfry.

Unsubscribe...

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Address: 400051

This is hopeless online site i have come across. They have there own policies for return. If you don’t like the product you have no option to return. Do not go for this site for shopping. Customer satisfaction is not at all the priority.

I brought products worth 7000/- which need not meet my requirements but when i contacted through customer care i was told that the products cannot be returned. I had no option but to retain...

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Address: Mumbai City, Maharashtra

Website: Pepperfry

They delivered quality less product that to it's not a table. Just wooden pieces with white patch on it. When i asked for return, there is no response except sorry. Customer care is very rude & manners less people. It's a pathetic experience. Please don't buy from pepper fry. It's people hard earned money & they are robbing it wisely.

They are rejected the return request by saying the product as their standard product. I have...

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Address: 560037

Website: www.pepperfry.com

Myself, suhas, i ordered the bed on 1st of october 2017 and received in 2 weeks from pepperfry.com worth 10, 000 after discount with one year warranty. The bed was unstable ever since the installation as the entire bed is made of wooden planks that are not thick and of poor quality. As i raised the concern, the carpenter convinced me saying that the bed will be fairly durable as i am about to use a good quality 6-inches mattress (Bought from...

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Address: Bangalore, Karnataka, 560048

Website: Pepperfry.com

Pepperfry order id :[protected]
Order placed on : 12th january 2018
Scheduled delivery : 23- 27th january

There were no updates regarding delivery. So i called the consumer care on 26th and they said i will get a call on 27th. There were no calls or messages on 27th january.. So i called the customer care again and they said they will deliver on 28th, sundayor 29th, monday. I made myself available at home during...

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Address: 682018

Website: pepperfry.com

When the purchased bed with compartments (October, 2015) was assembled by the carpenter from pepperfry, we were given assurance that service will be provided to dismantle and reassembly of the bed anywhere when contacted with pepperfry. Now we had to shift (November 2017) to a new place and when tried to contact peperfry with our query of dismantling and reassembly they say they don't provide service at all. How weird is the customer support...

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Address: 122001

Website: www.pepperfry.com

I ordered a set of bottles from property on 2nd july the product went through qc and was shipped on 8th i got a message from the company station it will be delivered on or before 11th (Message attached below). I called pepperfry for the mistake they agreed that there is been a issue with delayed delivery and promised that they will get it delivered by tommorow and i specially made the point to note it in the complaint (For your interaction...

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Address: 400028

Website: www.pepperfry.com

I placed an order with Pepperfry and by mistake I added 2 items. I realized my mistake and called them to cancel 1 of the items. This call was placed within 2 hours of placing the order.

The items are scheduled for delivery sometime in October (a month from now). However, pepperfry flatly refused to cancel the order.

I am surprised that when the item is not shipped, they not ready to cancel....

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Address: 560070

Website: www.pepperfry.com

I have clicked unsubscribe in my email from pepperfry 10 to 15 times in last 3 to 4 months and I still receive mails from pepperfry....

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Address: Thane, Maharashtra

I ORDERED a tv wall unit on 14th august from pepperfry.com which was delayed.I had complained about it on ur website.my order was delivered very very late at 6 september and i was told that a carpenter will visit to my house within 48 hours to assemble my furniture but the carpenter never came. today is 16 september and the furniture is still lying in the box in my house and i am still waiting for the carpenter. i am contacting the customer...

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Pepperfry Complaints & Reviews

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Pepperfry reviews & complaints page 2

Mitsy Solid Wood Bench, Woodsworth by Pepperfry

Company not allowing to unsubscribe to spam mails

Rescheduled delivery without confirming with the customer

Return/Refund

Wrong shipment tracking details, not delivered the product

Sofa return request

How do I get the Invoice?

Detailed bill invoice

invoice/bill for the prepaid order is not issued for order no. 306203894 dated:-31-mar-2020

refund in the form of wallet money

unsubscribe from promotional sms

return policy as per the company's policy

regarding the tv unit victor tv unit in walnut & brown finish by casacraft that I ordered.

pepperfry is denying the warranty for the broken bed within warranty period

order not delivered way past delivery date, no satisfactory rescheduling done

dismantling and reassembling of bed

delayed delivery

Cancellation of Order

Cannot unsubscribe from this

Carpenter not arrived to assemble the furniture

Pepperfry Complaints & Reviews

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Pepperfry reviews & complaints page 2

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