[Resolved]  Pepperfry — unethical business practices of pepperfry - beware

Address:Mumbai City, Maharashtra
Website:www.pepperfry.com

I have ordered water closet from pepperfry[protected]. This is the first company in e-commerce sector which does not allow order cancellation even after a minute after placing the order. After placing the order i requested them to cancel first order and place second order. This was communicated to them within 2 to 3 minutes after payment. But, they simply declined and started asking read policy!

This was the most unfriendly customer care experience i ever had!

Learning - never buy from substandard e-commerce sites like pepperfry. Amazon, flipkart, snapdeal have customer friendly policies. Go with them.
Was this information helpful?
No (0)
Yes (0)
Dec 3, 2017
Complaint marked as Resolved 
Pepperfry customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Pepperfry
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    53%
    Complaints
    1617
    Pending
    73
    Resolved
    825
    Pepperfry Phone
    +91 22 6157 6157
    Pepperfry Address
    Office No 301, Kohinoor Complex, Kurla West, Mumbai, Maharashtra, India - 400070
    View all Pepperfry contact information