[Resolved] Pepsi — pepsi provide fridge against advance money

mohsin rangwala

from Indore, Madhya Pradesh

Address:

452012

Dear sir,

I am running a grocery shop ezzi provisional store in bijalpur indore 452012. To sale pepsi cold drinks, pepsi provided a fridge against an advance amount of irs. 5000/-. Three months ago i requested pepsi manager (Mr. Dharmenderji tele. [protected]) to take back the fridge as i no longer require it as my business not doing well. After lot of calling finally he instructed one of his subordinate to deal with me and do the necessary. His subordinate mr. Rahul phone [protected] called me and asked to submit the advance pepsi receipt to remove the fridge from my shop. Again calling him and his manager mr. Dharmender to remove the fridge but no response at all.

After chasing them continuously and getting no positive response, i am compelled to put this complaint in consumer forum

Was this information helpful?

No (0)

Yes (0)

Nov 28, 2017

Complaint marked as Resolved

PepsiCo India customer support has been notified about the posted complaint.

Verified Support

Oct 26, 2017

PepsiCo India Customer Care's response Hi Mohsin rangwala, we request you to share your contact details with us at consumer.[protected]@pepsico.com, so we can connect with you please.

Dec 16, 2017

Updated by mohsin rangwala Dear SirI am running a very small shop in “Bijalpur INDORE (452012) M.P.INDIA.(I have enclosed all photos including my shop for your visualization of surrounding where my shop located) since March 2015. I was selling Pepsi and other Pepsi beverages. One salesman deliver a Pepsi Fridge with a deposit of IRs.6690/-. The deposit receipt attached herewith. As my business was not running well, I asked PepsiCo Indore branch to take away the fridge and reimburse my deposit back. After struggle of couple of weeks, making complain to complaint forum, PepsiCo General Manager Mr. Dharmender turned up and asked me to give him 25 plastic cerates back as mentioned on the attached receipt to get the deposit back. On deposit receipt only 25 M.T. was mentioned, which I did not suspected that the meaning is 25 cerates, I explained him that only five carats had been given to me and PepsiCo salesman had very clearly said that this monies is against delivery of fridge not cerates. I don't have 25 cerates as not delivered to me. Logically I had never required twenty five cerates as my shop is in a newly developed colony in remote area of Indore, having only 10 houses when I took the fridge no such business that I can consume of 25 cerates of beverages. The attached photos will explain my point PepsiCo salesman cheated me. It was very obvious that PepsiCo manager is taking side of his salesman, which prove that this type of cheating, fraud is only possible with collusion of PepsiCo GM
Then I said take your fridge I give me whatever cerates you find at my place. This is a clear fraud and conspiracy which is happening under the nose of PepsiCo general Manager Mr. Dharmender with his full knowledge and consents. Fridge has been taken away on 12/12/2017 and I only received Rs. 940 against my IRs.6690 deposit.
PepsiCo is a multi million rupees company and cheating with a small unsuspected businessman like me ethically, morally does not suit PepsiCo.
Only I took this opportunity to put my case to your knowledge that at least you will give me justice and instruct Mr, Dharmender to return my money back as for a giant company like PepsiCo, this amount is a drop of water in a vast ocean.

Mohsin Ali Rangwala
Phone No. [protected]
[protected]@gmail.com