[Resolved]  Pepsico India — refrigerator not working from 1 month

Address:Gorakhpur, Uttar Pradesh, 273001

Hi, i am puneet and i own a shop (Shiv kripa juice corner, jubilee chowk, gorakhpur, uttar pradesh). The fridge provided here by pepsi company (Asset no. U. P 60658) is not working from last 1 month. When i registered complaint for that about 1 month ago they told me that compressor is damaged and needs to be changed and it will take around 1 month to fix the issue as the compressor was unavailable that time. Now after a month they closed the ticket saying there is some wiring problem. So, i again registered the complaint after which some guy came and told me that it will again take 7 to 10 days to fix it and asked me to share the satisfaction code when i told him that i am not going to share any satisfactoon code till the issue is fixed he threatened me that if i will not share the satisfaction code he will delay the process. The guy was from varun beverages limited. Please solve the issue.
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Mar 12, 2018
Complaint marked as Resolved 
PepsiCo India customer support has been notified about the posted complaint.
Verified Support
Feb 05, 2018
PepsiCo India Customer Care's response
Hi Puneetabc123, we request you to share your contact details with us at consumer.[protected]@pepsico.com, so we can connect with you please.
Feb 05, 2018
Updated by Puneetabc123
You can contact me at [protected]@gmail.com
[protected]
Verified Support
Feb 05, 2018
PepsiCo India Customer Care's response
Hi Puneetabc123, thank you for sharing your contact details with us. We have passed it on to the relevant team.
Complaint comments 

Comments

Hi, The contact details are as follows
Mobile number [protected]
I’m Pepsi seller. But dealer gave a old machine nd it’s not working
I’m so so much time request to replace the machine but they don’t any thing
I received a mail, you are selected for supervisor your salary will be 21000 for. Monthly and 300 for travel expenses for intially you pay 1670 for uniform and gate pass charge. After i send it. They not send any mail till 15 days. Please help me pepsi. Dont encourage tis fraud company. Make them to punish.

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