[Resolved]  Pepsico India — slice

Address:C-082, Supermart Building, Dlf 4, Dlf City, Gurugram, 122002, Gautam Buddh Nagar, Uttar Pradesh, 201301

I’m very disappointed with your product “slice” which i purchased from a shop near katra railway station, jammu & kashmir on 10 feb 2019. I bought two bottles of 350 ml slice costing rs. 20 each and the packaging date of both bottles was 03 jan 2019, 14:25 having batch no. B: 5337g03a19. When we sipped first bottle, we felt some kind of different taste not similar to that taste of slice. We thought it was our misconception but when we shook the second bottle we saw some foreign particles and dead insects like objects floating in bottle. The image of that bottle is attached here as proof.

It makes a big question mark on quality of your product and gives the cheated feeling to me as consumer. I believe that it happened with full batch of this product and who will be responsible for any risk caused to consumers.

Looking for positive response from you in this regard otherwise i have to go to consumer court with evidence to resolve the same.
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May 30, 2019
Complaint marked as Resolved 
PepsiCo India customer support has been notified about the posted complaint.
Apr 24, 2019
Updated by atul.pem
PepsiCo executive Mr. Manjeet Singh visited my place on 12 March 2019. I showed him the defective product bottle containing foreign particles and dead insects like objects floating inside. He showed his agreement in line of our complaint and promised to take up the issue with higher authorities to resolve at earliest. Since I didn't get any response till now, it seems that PEPSI CO is not interested in resolution. it seems PepsiCo has no interest in its consumer health. There is no reply for their ill product.
Apr 24, 2019
Updated by atul.pem
I mailed all the issue to PepsiCo complaint forum on their USA site with PepsiCo India as well but no reply from both of them till now. What a company with pathetic consumer support.
Verified Support
Apr 25, 2019
PepsiCo India Customer Care's response
Hi Atul.pem, we request you to share your contact details with us at consumer.[protected]@pepsico.com, so we can connect with you please.
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