Projekt Perfumery India — product not received nor refund made | |||||
I had ordered for 2 perfume, order number[protected], on 24 dec 2018, however all i get from their customer service rep "tanisha" is that the perfume is not available, will come in next week, and it goes on for weeks, latest update was they had updated their software and all customer information is lost during upgarde. I was finally fed up of such a casual behavious from a company and asked for refund, post which miss tanisha has stopped taking calls. A consumer or police complaint is the only way forward for such companies directors. Was this information helpful? | |||||
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Projekt Perfumery India customer support has been notified about the posted complaint. | |||||
 1 Comment | |||||
Comments
Malicious people with a pathetic attitude. I had ordered 2 perfumes, they shipped one and have not shipped the other, as they say its out of stock. I have repeatedly told them to issue a refund for the product which the failed to ship, but they have neither refunded so far nor have they shipped the item. I get a one liner from them such as 'will issue a refund', but these have been false assurances. I wish that these people are held accountable for their malpractices and should be arrested.
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Shyamal Cross Road, Ahmedabad, Gujarat, India - 380051