Periyar University — Provisional certificate not issued

Address:

Bangalore

Hi have completed my BCA from Periyar University Salem distance education in 2010 and I passed and got marks sheet one in 2011 and other one in 2013 later I didn’t got my convocation and or any provisional certificate even I went to university with all orginal documents still they are denied to give the convocation certificate
My name Thippeswamy PK
Enrolment no B11UCA16850018
Course- BCA
Email- Thippeswamy.[protected]@gmail.com
[protected]
Pls help me