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pharmeasy.in
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Updated: Aug 6, 2026
Complaints 414
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Bad 😕 It seems that PharmEasy has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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PharmEasy reviews & complaints page 13

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N
neeraj kumar baghel
May 12, 2021
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Hello, I bought syrup from pharmeasy orde I’d= M31777414 But 15 days passed courier denied to deliver the product due to Covid 19 . Pharmeasy support not responding to refund my money looks like they are doing scam
PharmEasy customer support has been notified about the posted complaint.
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    A
    Anshum5
    May 9, 2021
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    Placed an order on pharmeasy app regarding diagnostic test with order id- D385796
    Test sample collected on 6th may 2021 its been 75 hours and not got the reports yet. I have done the online payment at the time of sample collection of 526 rupees . No one is resolving my problem .complained 3 times till now .Kindly go through this problem urgently
    PharmEasy customer support has been notified about the posted complaint.
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      G
      Gulnaz83
      Apr 27, 2021
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      Order ID 30484466 Of Rs.1239.30. Dated 07.04.2021
      Wrong Product Send By Company.
      Refund Amount By You 416.50
      Remaining Refund Balance Rs.822.80 Outstanding.
      PharmEasy customer support has been notified about the posted complaint.
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        S
        Sonali Kharde
        Apr 26, 2021
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        Respected sir, mera yogesh prabhakar kharde he mera order id M30756368 he sir muze 16/04 ko medicine delivered hua the lekin maine 17/04 ko medicine return kiye the pharmaeazy ko medicine 20/04 ko inward hua the lekin muze ab tak refund receive nahi hua he kabhi bar customer care se bat hui he kahi bar chat bhi hua he lekin ab tak kisine bhi follow up nahi liya he apse gujarish ki please meri help kariaye ga amt 2687.71 refund amt
        PharmEasy customer support has been notified about the posted complaint.
        Apr 26, 2021
        Updated by Sonali Kharde         Respected sir, mera yogesh prabhakar kharde he mera order id M30756368 he sir muze 16/04 ko medicine delivered hua the lekin maine 17/04 ko medicine return kiye the pharmaeazy ko medicine 20/04 ko inward hua the lekin muze ab tak refund receive nahi hua he kabhi bar customer care se bat hui he kahi bar chat bhi hua he lekin ab tak kisine bhi follow up nahi liya he apse gujarish ki please meri help kariaye ga amt 2687.71 refund amt
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          M
          Mangesh Khatav
          Apr 12, 2021
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          Website: pharmeasy.in

          I had ordered a lab test of Arthritis packages of 23 tests on 7th April and the sample of my blood was collected on 8th April.The reports were shared on the app on evening of 8th April.While checking the report I noticed that AntiCCP test which was given in the package was not done and I contacted the Pharmeasy customer care and informed them but they told they will look into it.Next day I also contacted the Lab ( Dr Amrish Mehta's Apple Diagnostics) and they told me that AntiCCP test report takes time it will be given on 9th April and also told me to contact Phameasy for further update the order was booked with Pharmeasy. I am following up with Pharmeasy customer care since then but no response from them. Request you to kindly look into the matter as I think Pharmeasy cheats customers by providing incomplete tests.

          Regards
          Mangesh Khatav
          [protected]
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            D
            Dexter.ofcl
            Apr 11, 2021
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            Address: Dinesh Kumar,The Chennai Mobiles NO 7 8 9 Corporation Complex,Mettupalayam road Thudiyalur 641034

            Two day's before am ordering some medicine via pharmeasy app the are updated am getting my order in April 10th but no one can came to my address and also no one can call me but they are updating the delivery executive came to my home but am not here how can I accept this and today 11th April they will say reattempt the delivery process and share the delivery executive mobile number but he can't pick my call am trying to reach so many times now iam totally tired am disappointed with pharmeasy they will blame customers they're liars...
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              A
              Anne Carneiro
              Apr 10, 2021
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              We had received the medicines placed by Gerius Fernandes for his monthly consumption. Pharmeasy has charged for 3 strips of the same but delivered only 2 strips to the patient. The patient is a Sr Citizen aged 78 years and do not move out of the house. When contacted the customer care he says sorry we can only refund the amount I told him for one strip the Sr Citizen cannot go to the chemist to buy this strip The customer care of Pharmeasy is not willing to support and says it is the company policy not to deliver Request your help
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                S
                Sazzad Ansari
                Apr 9, 2021
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                Sir/Ma'am,
                About 10 days ago i booked a diagnostic lab test on pharmeasy app by paying online..
                Then i canceled(on 30 march)that because it was taking very much time to collect the samples...and i took local lab test.
                They still have not refunded my money back..

                Please help ASAP
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                  N
                  Nick83
                  Mar 20, 2021
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                  Website: Pharmeasy.in

                  PharmEasy registers user based on Phone Number for ordering online. Once you have entered your phone number in the system there is incessant daily SMS (several a day) from them with unnecessary marketing. There is no way to opt out of their marketing messages at all using SMS or via Online which is unethical and extremely annoying considering so many unwarranted marketing messages.
                  PharmEasy customer support has been notified about the posted complaint.
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                    A
                    Arshiya Shinat Zabeen
                    Mar 15, 2021
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                    Is it a policy of your company that a customer cannot open the parcel and check before paying ? I am a regular online shopper and never before any delivery person has behaved so rudely!
                    PharmEasy customer support has been notified about the posted complaint.
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                      M
                      msoumya
                      Mar 14, 2021
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                      The order was supposed to get delivered on 13th March. The customer care executive said yo wait till 12:00 noon of 14th March. Still the medicine is mot delivered and I am not getting the exact tracking details from the app. It's still showing, "Pickup not ready".
                      PharmEasy customer support has been notified about the posted complaint.
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                        T
                        Tankur
                        Mar 5, 2021
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                        I ordered medicine vide order no M28813592 .Your schedule date for delivery shows 03/03/2021.But till today I have not received any medicine or any feedback.My patient is waiting for that medicine.
                        PharmEasy customer support has been notified about the posted complaint.
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                          S
                          Syt
                          from Ghumarwin, Himachal Pradesh
                          Mar 4, 2021
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                          Address: Keshav nagar

                          Discount is not giving me properly madam tell me 29 percent discount on medicine I ordered but they giving me some only 12 percent so plz solve my problem and give my money back
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                            N
                            Nehalshah72
                            from Chennai, Tamil Nadu
                            Mar 2, 2021
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                            Address: Jadhav Chemist, B-15, Shree Krishna Woollen Mill Pvt. Ltd, Sonapur Lane, LBS Marg, Bhandup West, Mumbai – 400078
                            Website: Pharmeasy

                            Order changed by pharmacy & delivered wrong medicine.
                            ordered for hexidine-fresh-anise-flavour-sugar-free-bottle-of-300ml-mouth-wash. but delivered hexidine 0.2% bottle of 500 ml mouthwash.
                            I had asked for Sugar-free as I'm diabetic, but gave me sugared medicine, which can be risky for my life. Gross negligence. life risky.
                            PharmEasy customer support has been notified about the posted complaint.
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                              I
                              ismail ansari
                              Feb 21, 2021
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                              Kindly stop your unnecessary mails and sms as soon as possible.
                              my mail id is [protected]@gmail.com
                              PharmEasy customer support has been notified about the posted complaint.
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                                A
                                Avinash chiravuri
                                from Bengaluru, Karnataka
                                Feb 17, 2021
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                                Address: [email protected]

                                Hi, my pharmeasy order id:M28300857.i ordered for the amount of RS.1149.54.in that I paid 325rs by pharmeasy wallet balance(which is given at free of cost) and 824.54rs by bank transfer (INR).
                                But, the final order price was 1073.89rs.
                                So, the difference is Rs.1149.54 - Rs.1073.89 =Rs75.65...
                                In which form of balance do I need to get the difference Rs.75.65 amount???
                                Actually I need to get the difference amount in terms of INR(Indian rupees) into my bank account.
                                But, pharmeasy sent me the difference into pharmeasy wallet balance and it was expired after 2days of the payment!!!
                                Is it the correct way...
                                No, this is the big scam in medicine industry.calculate average, daily they r doing to how many members like this...
                                I need the refund into my bank account.
                                PharmEasy customer support has been notified about the posted complaint.
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                                  Girish Chaoji
                                  from Gwalior, Madhya Pradesh
                                  Feb 10, 2021
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                                  Please stop sending promo messages of your products
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                                    S
                                    SandraK
                                    Feb 10, 2021
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                                    It was a mistake to use service of Pharmeasy lab. My sample was collected on 5th February and result was supposed to be delivered on 8th February. So today is 10 February, still no result. I called to support, agents put me on hold for half an hour and then cut the call. After 4th attempt of call I got an answer that usually it doesn't take that long and I should wait for more. So how I can believe in genuine result even if I get report, if sample was taken so long time ago. WASTE OF MONEY AND TIME. Now need to give test on the hospital and again to wait for result. Untrustworthy, pathetic service.
                                    PharmEasy customer support has been notified about the posted complaint.
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                                      D
                                      DimpalDimpal
                                      Feb 9, 2021
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                                      Address: PHARMEASY ONLINE PORTAL

                                      I have booked Lab test on Thursday and received alert that booking confirmed on Friday. The booking made for Sunday between 7 to 8 AM but no one arrived for blood sample till 9.30 AM and customer care informing to wait for 10 minutes. Finally they have cancelled lab test booking by 9.30 without explaining reason or option for serving next day or so. Health related services lapse is not tolerable. Government should control such fake booking and promote only own lab company within certain area to serve as mumbai base lab cannot serve in ahmedabad and based on one lab one cannot do business around the country and play with health of patient. ORDER BOOKING NO. D283374
                                      PharmEasy customer support has been notified about the posted complaint.
                                      Mar 30, 2021
                                      Updated by DimpalDimpal                                       There is no development except auto assurance and such practices are increase and repeated. Found their lab connection also fake the doctor signing the report also fake Report issued also Fake Onwards to lesson this company and close further purchase
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                                        Dharmendra83
                                        from Kāmārhāti, West Bengal
                                        Feb 6, 2021
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                                        Address: [email protected]

                                        Order Id- FL[protected], Tracking ID- [protected] has not delievered as yet
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