PharmEasy Complaints & Reviews

Please stop sending promo messages of your products...

It was a mistake to use service of Pharmeasy lab. My sample was collected on 5th February and result was supposed to be delivered on 8th February. So today is 10 February, still no result. I called to support, agents put me on hold for half an hour and then cut the call. After 4th attempt of call I got an answer that usually it doesn't take that long and I should wait for more. So how I can believe in genuine result even if I get report,...

I have booked Lab test on Thursday and received alert that booking confirmed on Friday. The booking made for Sunday between 7 to 8 AM but no one arrived for blood sample till 9.30 AM and customer care informing to wait for 10 minutes. Finally they have cancelled lab test booking by 9.30 without explaining reason or option for serving next day or so. Health related services lapse is not tolerable. Government should control such fake booking...

Order Id- FL[protected], Tracking ID- [protected] has not delievered as yet...

Order Id: 281315, Manisha Unde
I have ordered diagnostic test from phareasy app, on 3rd Feb 2021 my sample was collected, the reports were to be given in soft copy within 24hrs, but now its almost 72hrs, and reports still not available. Doctors said its no use of reports after 72 hrs, u have to do test again.
Moreover they have deleted 1 test from my account on their own. They are not refunding amount and also not providing...

On 18th Jan I received the consignment against the order no 27192763 for Metolar XR 25 six strips and lactifibre 3 units for Rs 1326.15. On opening I found Dabur Chawanprash 1 kg (Batch No. BM7864, bar code[protected], bar code [protected] ) and no medicine as per the order. I spoke to farm easy. The person who came to pick up refused to take back as he wanted total 9 items. Again I talked to phrameasy and every time they say it will...

Product billed Gabawin 50 mg
Product delivered Gabawin M 50mg...

I have got a message yesterday that the courier boy tried to deliver the items ordered vide My order no M26622764 dt[protected]. The above said statment is absolutely false. Either he contacted me over mobile or visited my house yesterday, because I was in the home 24 hours and my mobile was also in tact.I don't understand why, how and what for such things happening. Pl do the need full so that such happenings do not occur in future so that...

Hello,

I have returned 2 packets of N95 mask and which was duly verified by Pharmeasy pickup guy on 23rd Oct. 2020.
However, I am surprised to see that they say that they received only 1 packet and refunded for only 1 packet.
How is this possible? What happened to the other packet?

Appreciate, if you can help me in getting the refund for 2packets of N95 masks which were returned to Pharmeasy.br...

Dear Sir/ Madam,

The undersigned is purchasing medicines on line from you for last 4 years. I am getting notifications by SMS at my registered Mob. no ([protected]) in no of time stating some amounts are added in my wallet. Regret to inform you that as on date no such addition/ benefits I could get from your esteemed organization.

Recently I have received SMSs on 19/12, 20/12 & 21/12/20, informing that Rs. 200/-...

In spite of raising a complaint on Social Media, I have not received the refund amount of INR 2317 for my order which was cancelled on 9th December. My order# is M25908836. Planning to file an FIR against this company if I do not receive the amount today....

Maine pharmeasy se 4 product order kiye jisme prozo oxymeter tha 799 cost ka same day maine uski return request dal di delivery boy sahil pick karne aya next day usne product open karke check kiya phir usne apne manager se meri bat karai manager name sukh hai unka contact number mere pas hai unhone use pick karne ko bola order pick up karne ke bad kuch din bad pharmeasy ne mera tefund nhi kiya amount ap log chor ho jo gareb ka paisa mar lete...

Mera refund clear kijiye...

Main ne pharmacy say pregabid 50 ki 10 strip ka order kiya tha jo ki mujhe deliver bhi ho gya tha but main ne next day puri 10 strip return ki pr refund 1 strip ka hi diya jb delivery boy pikup lene aaya tha usne chek bhi kiya tha 10 strip puri thi fir bhi pharmacy company ne mujhe 1 strip ka hi return kiya tho 9 strip ka payment kha gya so plese mere 9 strip ka refund kra dijiye...

I got a defective tablet in the sealed packet.
Name of the medicine-atormac cv 20....

I booked a diagnostic test & even after completing 4 days from the day of sample collection they're not sharing the medical reports, and Whenever I'm trying to contact to customer care they're absolutely irresponsible people as well as the management team too who are not even bother to revert of the customer's concern
what kind of service they're giving to their customer this is really a bad thing
Order ID D241033...

PharmEasy send damaged anasure soil for hair. I have raised return request on 07/11/2020 but they cancelled the requst without pickup the item and refused to refund on19/11/2020.please take necessary step....

This is a very bad experience with PharmEasy. I placed an order on Friday (30/10/2020) night bearing order number M24421183. It was supposed to be delivered by 31st October or latest by 1st November. I got a SMS on Saturday (31/10/2020) night that it will be delivered on Saturday itself by a person named Mr.Aditya Ghosh. Then I received another SMS that Mr.Aditya could not reach me though I was always at home and was getting all other calls....

Wrong medicine delivered to me, in ordered items it's showing the ordered item but they have delivered different item. What they want to prove here this a candy for them we don't have mango flavour take take orange flavour it's also tasty. And how someone can do this without taking the consensus from customer. This second time happening earlier I found and cancelled my order so but this time they were successful.
Dermikem OC delivered...

I Have purchased medicine uploading prescription in which the medicine name is mentioned Cilacar 10, but they supplied Cilacar T and refused to replace or return the medicine. The Order No is M17972356 dated[protected]. Whenever, I email them to take back or replace the medicine they just informed all customer care executives are busy due to covid and could not contact over phone. The amount is Rs.1818.73.Please help to get back the amount....