PharmEasy — Cetaphil gentle skin cleanser

I've ordered the Cetaphil gental skin cleanser 'FOR ALL SKIN TYPES' twice but recieved the Cetaphil gental skin cleanser 'FOR DRY & NORMAL SKIN'. I'm not able to return the item as the same is in non returnable list of pharmeasy. Neither the app or the website has any contact number or mail id for customers grievances. Also I'd like to as to who has given u the permission to change my order history? I've noticed that when I recieve a wrong item my order details are changed in so as to make it suitable for u. This is pure forgery.
I'd like u to make sure I get to return the above stated item and get my money refunded to my account. Also henceforth, please state cleary, if any item isn't available rather than shrewdly replacing it with a different item. Don't think that the customer is a fool.