PharmEasy — Deliver boy refused to deliver my product

Address:

Town- GUWAHATI,chatribari rode ,Ram kumar Arcade

Sir,
I have honour to inform you that on 12 October 2021 i ordered a product at pharmeasy.My order number is---- M43327722.This order is reached before on expected date.Due to Durga Puja vaccation i was not able to received my product on 15 October 2021.i informed to the pharmeasy that due to Durga Puja vaccation i was not able to received my product on 15 October so i requested pharmeasy to deliver my product on Monday 18 October 2021.my expected delivery is 18 October 2021 .just a little while ago i spoke with the delivery boy when he deliver my product? But immediately he told me that he will not deliver my product .He will cancel my product .so i kindly request to pharmeasy please deliver my product immediately.it's a urgent madecine for me.