PharmEasy — Full Lab reports not received

Address:Hyderabad Begumpet

I have booked advanced full body checkup from PharmEasy they have collected blood samples on 30th December 2021 and my order I’d is D1174252. We dint get all the reports after 48 hours, my sister is a diabetic patient and we had doctors appointment on 1st January 2022, I have called PharmEasy customer care 5 times to know the status of FBS report. They are telling that they don’t have any information about the report. Definitely there was some error or issue occurred from PharmEasy side.

I doubt all the other reports given to me are correct because they don’t have any information on FBS report, how can that happen. The complaint number is 13470454.

The customer care is a useless because they f do o all fake promises and they won’t provide information at all.
Was this information helpful?
No (0)
Yes (0)
PharmEasy customer support has been notified about the posted complaint.
Complaint comments 

Comments

Till date my issue was not resolved and they are asking for blood samples again.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    PharmEasy
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    3%
    Complaints
    400
    Pending
    0
    Resolved
    13
    PharmEasy Phone
    +91 76 6610 0300 [Customer Care]
    +91 22 2503 2188 [Grievance Officer]
    +91 99 9299 9929 [Order]
    PharmEasy Address
    1st Floor, Tower 1, Commercial 2, Kohinoor Business Park, Premier Road, Kurla West, Mumbai, Maharashtra, India - 400070
    View all PharmEasy contact information