PharmEasy — Lab test fraud

Booked a blood test package for my 78 year old father in law in Meerut for the first time. Pharmeasy assigned a technician who did not have the required test kit available with him. No blood sample was taken on that day. I made a detailed complaint with the customer care clearly stating that the same technician should not be assigned to the same technician. The appointment was rescheduled to the next morning. The SAME technician was intentionally assigned the next day. On speaking with him he clearly stated that the company was not paying for nd providing the requisite test kit to the technician that is why is was unable to collect the sample. Customer support refused to answer calls. They have harrassed my father in law who is 78 years old caused him undue mental and physical stress and have denied him his fundamental right to health . Such unprofessional behaviour is not acceptable from PHARMEASY.