PharmEasy — Lab Test report not complete (Order no D348521)

Website:

pharmeasy.in

I had ordered a lab test of Arthritis packages of 23 tests on 7th April and the sample of my blood was collected on 8th April.The reports were shared on the app on evening of 8th April.While checking the report I noticed that AntiCCP test which was given in the package was not done and I contacted the Pharmeasy customer care and informed them but they told they will look into it.Next day I also contacted the Lab ( Dr Amrish Mehta's Apple Diagnostics) and they told me that AntiCCP test report takes time it will be given on 9th April and also told me to contact Phameasy for further update the order was booked with Pharmeasy. I am following up with Pharmeasy customer care since then but no response from them. Request you to kindly look into the matter as I think Pharmeasy cheats customers by providing incomplete tests.

Regards
Mangesh Khatav
[protected]