PharmEasy — Medicine Not Delivered after taking Advance Payment


PharmEasy Team

I wish to report for the unprofessionalism of the PHARMEASY to the one of his valuable customer.
I believe it is important I write a formal complaint, in order to maintain the good image and customer service.

On 24th March 2022 I have placed online order no – M56680907 for the prescribed medicines.

Next day 25th March 2022, 10 am I received text message from PharmEasy as a verification reminder delivered by Shaikh Saifil[protected] PIN ( 9220 ) delivery time between 11:30 Am – 2:30 PM. On same day at 13:38 pm I got text message confirming successful delivery of my medicine order.
Actually delivery was never attempted from Fraud PharmEasy team to my address till date ( 27th March 22 ). I have to rush pharmacist shop to collect my medicine.
Now like a helpless customer I tried 6-7 times to contact PharmEasy customer care on [protected] explained them the entire issue.
PharmEasy customer care gave me complain no 15213439 / 15208863 and as usual told me to wait for 24 hr to get resolution.

Today on 27th March 2022 it’s more than 24 hr my complaint is not resolved by inefficient team of PharmEasy.
I am writing this mail to PharmEasy team with huge pain for their poor service to the valuable customers which will negatively affect the company on the long run.
Pathetic Service

Unsatisfied Customer,
Nilesh Trivedi
+91 [protected]
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    PharmEasy Phone
    +91 76 6610 0300 [Customer Care]
    +91 22 2503 2188 [Grievance Officer]
    +91 99 9299 9929 [Order]
    PharmEasy Address
    1st Floor, Tower 1, Commercial 2, Kohinoor Business Park, Premier Road, Kurla West, Mumbai, Maharashtra, India - 400070
    View all PharmEasy contact information