PharmEasy — Medicines did not delivered

Order no M63399854 medicines on July 5 and promised to be derived by July 6th. No change in order status till then. After contacting 5th time to support they informed few medicines are not available so the order delayed. I was not informed about it till my 5th call. Then I asked them to deliver the available medicines. They said it will be delivered on July 7th. I waited whole day and at 10pm deli every updated saying customer not reachable. I didn’t get any call from him this is false statement from delivery guy. I tried to call him from app person said wrong number and hung up. July8th I called support again and reported the issue and asked them to deliver the medicines by noon. They says again by eod it will be delivered. Don’t believe these people to order medicines
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PharmEasy customer support has been notified about the posted complaint.
Jul 08, 2022
Updated by Sharanisha
You guys don’t have proper process to have this company. No basic ethics. First understand the seriousness of medicines why customer order and have something in place to have delivery process. Don’t make false promises. Your competitors are far better
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    +91 76 6610 0300 [Customer Care]
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