This is to bring to your notice that I have not received complete set of medicines against Order ID 31361608. Initially I thought that it will come in batches hence kept waiting, but to see that it is still not received.
Details of medicines in Order ID[protected]
1. Becasule strip of 20 - Qty 2
2. Amdepin 2.5 mg - Qty 2
3. Pregabid 20 mg Cap - Qty 2
4. Ascoril plus - Qty 1
5. Azee 500 mg strip of 3 tab - Qty 5
6. Rabifast DSR - Qty 2
7. Dolo 650 mg - Qty 2
Received Medicines
1. Levocet M - Qty 2 ???
2. Ascoril syrup
I had uploaded prescription for my sister in Law Ms. Nandini Gupta and received call from your Doctor to verify too. I was billed for Rs. 1, 078/- which i paid online instantly. Kindly let me know where are my medicines and why Levocet M has been sent when it was not mentioned in my Order placed on you.
Moreover, now none of your executive ask for the PIN No. sent on Registered Mobile No.; hence there is no authentication of delivery. I have been regular customer of NetMed but never ever faced such issue. This is really disgusting and upsetting. Being a Pharmacy company, you should know importance of reaching medicines in time. I had to order these medicines from the local pharmacist against full payment and risking myself in these Pandemic times amid so many people.
I have sent complaint with $ Reminders to your customercare with CC to Grievance officer, But till date no response. Was this information helpful? |
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