PharmEasy — missing pkts of medicine

Address:Mumbai City, Maharashtra
Website:Pharmeasy.

I use to purchase online medicine from pharmeasy since december 2017.
On 28/12/2019, i ordered for 3 pkts. Of one of the medicine. I received the delivery on 03/01/2020 and made payment online. But on opening the sealed packet on 05/12/2020, i found 2 pkts. Of one of the medicine named, rocaltrol 0.25 mcg was missing.
I informed the company and they said i should have informed within 24 hours for taking the complaint. They didn’t take my complaint. The details of order i’d is m14757611, date 28/12/2019, delivery date 03/01/2020, complaint lodged on 05/01/2020 cost of the undelivered medicine is rs.375. Please take up the matter with the company and make good for the loss. Your kind cooperation and early action would be appreciated...!
Thanking you
Regards
Pharmeasy user.
Nc
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    +91 76 6610 0300 [Customer Care]
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