PharmEasy — Money debited twice for the same purchase

Address:HEALTH91 PHARMA PRIVATE LIMITED Location 698/35/36/37/38,PLOT no11,Bommasandra,JiganiLinkroad Bangalore560105,Jigani Link road anekal taluk ,Jigani Li

Ordered some products from pharmacy app worth rs 1024 rs and i made the payment through paytm (online ) . Now the product has arrived without any notification from delhivery and they asked me to pay the amount on cash on delivery...i paid 855 rs through cash on delivery ...they told the amount will get refunded...
The status shows still the product is under transit and i have already recieved the product and i have made double payment...
one product is also missing from the order list ... Is this company doing fraud buisness???
I'm attaching the images of the product and other payment details

Today it has shown out for delivery and then says delivery failed...

The refund procedure has not yet initiated for this product ...
Please refund the amount as soon as possible...
Order ID:[protected]
Tracking ID :[protected]
+2 photos
Was this information helpful?
No (0)
Yes (0)
PharmEasy customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    PharmEasy
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    3%
    Complaints
    401
    Pending
    0
    Resolved
    13
    PharmEasy Phone
    +91 76 6610 0300 [Customer Care]
    +91 22 2503 2188 [Grievance Officer]
    +91 99 9299 9929 [Order]
    PharmEasy Address
    1st Floor, Tower 1, Commercial 2, Kohinoor Business Park, Premier Road, Kurla West, Mumbai, Maharashtra, India - 400070
    View all PharmEasy contact information