PharmEasy — Money debited twice for the same purchase

Address:HEALTH91 PHARMA PRIVATE LIMITED Location 698/35/36/37/38,PLOT no11,Bommasandra,JiganiLinkroad Bangalore560105,Jigani Link road anekal taluk ,Jigani Li

Ordered some products from pharmacy app worth rs 1024 rs and i made the payment through paytm (online ) . Now the product has arrived without any notification from delhivery and they asked me to pay the amount on cash on delivery...i paid 855 rs through cash on delivery ...they told the amount will get refunded...
The status shows still the product is under transit and i have already recieved the product and i have made double payment...
one product is also missing from the order list ... Is this company doing fraud buisness???
I'm attaching the images of the product and other payment details

Today it has shown out for delivery and then says delivery failed...

The refund procedure has not yet initiated for this product ...
Please refund the amount as soon as possible...
Order ID:[protected]
Tracking ID :[protected]
+2 photos
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    PharmEasy Phone
    +91 76 6610 0300 [Customer Care]
    +91 22 2503 2188 [Grievance Officer]
    +91 99 9299 9929 [Order]
    PharmEasy Address
    1st Floor, Tower 1, Commercial 2, Kohinoor Business Park, Premier Road, Kurla West, Mumbai, Maharashtra, India - 400070
    View all PharmEasy contact information