PharmEasy — No lab assistant was sent

I had booked an appointment yesterday for a 8 to 9am slot for today that is 19th April. My name is Priya Warekar. I was given the number of the lab tech but she did not come to my place. I have repeatedly called and booked my complaint but there is no response. I have also made payments for the test.

This is absolutely unacceptable behaviour from such a reputed company. I am in mumbai only till sunday and after the test I need to take proper medical action. Do you guys realise the situation and what mess you have made. I want the test done today itself at any cost. Or else i will register a complaint under consumer court. This is absolute violation.