PharmEasy — non delivery of essential medicine

Website:Pharmeasy . Its an application based company.

I had placed a successful order of essential medicines via app on 12 april. The medicines were in stock as on that date. At this time while we are all under the covid 19 lock down, on 15 april i receive a message saying the medicine is out of stock and cannot be delivered. On my phone call to the help line number, i was not given any assurance. Upon my repeated request to fulfil the order they were non confirming. They failed to answer as to if the medicine was in stock at the time of making an order and in turn your company accepting the order and assuring delivery, where did the medicine disappear in thin air. This is a clear case of malpractice and manipulation and divertung the delivery of stock.
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Apr 15, 2020
Updated by Rajharwani
The company name is Pharmeasy. Its an application based company.
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    +91 76 6610 0300 [Customer Care]
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    1st Floor, Tower 1, Commercial 2, Kohinoor Business Park, Premier Road, Kurla West, Mumbai, Maharashtra, India - 400070
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