PharmEasy — Not received requested medicine

Order - M36015527

Placed order on 26th June and received call from delivery guy that security guard is not allowing him to deliver at door step thus he is handing over to him. Upon checking with guard he said no one visited and there is no restriction to disallowed delivery guy at door step. On call itself delivery guy was sounding hesitation to deliver at door step. After multiple complaints over call and email haven’t received any updates from customer care. Really feel cheated and worst part customer service is not providing any updates. My monthly stock for diabetes medicine is getting over and need solution.