PharmEasy — Partial Refund

My order ID is 34455171. I have ordered medicines on 03/06/2021 and it got delivered on the same day itself but the entire package was damaged as the Dettol Bottle had a leak. So I had placed a return request for all the medicines on the call on 3rd itself. The entire package of medicines was collected on 05/06/2021 by your delivery agent (Mr. Mohammad Shah). I received the refund of Rs 2358/- whereas I had paid Rs 2384/-.
After I called customer care I came to know only the price of 2 strips of metadoze IPR 850mg is refunded to me, whereas I had returned all the 3 strips.So I have been received the less amount of refund of Rs 26/- for the 1strip.
Despite of making numerous complaints no action till now is taken yet Following are the complaint numbers
1) Complaint No: 8784708 (made on 05/06/2021)
2) Complaint No: 8797240 (made on 06/06/2021
Refund the difference amount as soon as possible and do improve your customer service.
Was this information helpful?
No (0)
Yes (0)
PharmEasy customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    PharmEasy
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    3%
    Complaints
    401
    Pending
    0
    Resolved
    13
    PharmEasy Phone
    +91 76 6610 0300 [Customer Care]
    +91 22 2503 2188 [Grievance Officer]
    +91 99 9299 9929 [Order]
    PharmEasy Address
    1st Floor, Tower 1, Commercial 2, Kohinoor Business Park, Premier Road, Kurla West, Mumbai, Maharashtra, India - 400070
    View all PharmEasy contact information