My order ID is 34455171. I have ordered medicines on 03/06/2021 and it got delivered on the same day itself but the entire package was damaged as the Dettol Bottle had a leak. So I had placed a return request for all the medicines on the call on 3rd itself. The entire package of medicines was collected on 05/06/2021 by your delivery agent (Mr. Mohammad Shah). I received the refund of Rs 2358/- whereas I had paid Rs 2384/-.
After I called customer care I came to know only the price of 2 strips of metadoze IPR 850mg is refunded to me, whereas I had returned all the 3 strips.So I have been received the less amount of refund of Rs 26/- for the 1strip.
Despite of making numerous complaints no action till now is taken yet Following are the complaint numbers
1) Complaint No: 8784708 (made on 05/06/2021)
2) Complaint No: 8797240 (made on 06/06/2021
Refund the difference amount as soon as possible and do improve your customer service. Was this information helpful? |
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