PharmEasy — Prepaid order was not delivered

Rrf tickets no 8503482, 8494354 and 8527868. Against order id M32934377 dtd 14th of May 21.All the tickets were issued to me but sorry to inform you that nothing has been done yet even grievance officer did nothing till to-date. How long pharmeasy people cheat your customers like this?Very arrogant and irresponsible behavior shown to me from pharmeasy customers care team.
There was no proof that I was received the above the order id.There is no security prevail for the customer against the delivery of orders.There was no sms sent to me mentioning security pin to be given to delivery person who was a cheater falsely marked my order delivered.
I totally lost my trust towards farmeasy .
If possible try to reply me immediately against your action taken.
This order was paid for rs 2904 but no action yet had been taken.
Therfore I request you to kindly take strong action against Pharmeasy.