PharmEasy — printed invoices without stamp and real sign are not acceptable to tpa/insurance

Address:	560037
Website:	pharmeasy.in

Please beware that pharmeasy provides a printed invoice in which they copy paste the photo of some random signatures. These bills do not have e-signatures verified from authorized parties. As a result, my tpa company did not accept the invoice instead they asked for a proper money receipt. When i called up pharmeasy customer care to ask for a money receipt or a stamped invoice or an acknowledgement letter that they have received the payment they refused bluntly. They said ask your bank to provide such a receipt which is a meaningless statement. The company do not understand what insurance/tpa wants to process medical claims or is trying to save tax money by doing some scam. I do not find any other reason to refuse to provide money receipts.

The answer was straight no although i told them that i have more than one lakh rupees of medicine reimbursement blocked. Please do not use online medicine delivery platforms if you plan for reimbursement from your healthcare insurance. The local pharmacy person can always help you on errors in the original bills better than pharmeasy.