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PharmEasy — product not delivery

I booked medicine in pharmeasy. I paid money through link provided by pharmeasy. But they said they did not receive money. My amount was debited and they didn't delivery my medicine. I call gateway of money transfer 'atom technologies' they received money and provide reference number also.
Here pharmeasy did not respond proper way so please look into my issue.

Thanks & regards,
Sandhani shaik.
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Complaint comments  1 Comment     Updated: ShareTweet

Comments

I ordered a medicine on 31st May 2019.and the parcel delivered on 2nd June 2019. One day before the expecting date. Now I don't need the medicine so I want to return that, but the return option is not available in the app. I called the customer service many times though they unable to solve the problem

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    PharmEasy
    Customer Care Service
    Customer satisfaction rating
    3%
    Complaints
    165
    Pending
    0
    Resolved
    5
    PharmEasy Phone
    +91 76 6610 0300 [Customer Care]
    +91 99 9299 9929 [Order]
    +91 22 2503 2188 [Grievance Officer]
    PharmEasy Address
    1st Floor, Tower 1, Commercial 2, Kohinoor Business Park, Premier Road, Kurla West, Mumbai, Maharashtra, India - 400070
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