PharmEasy — Received wrong diagnostic report

Dear concern,

I'm complaining here because after following up regularly since last 10 days I'm not getting any response from PharmEasy. I booked few tests from PharmEasy, sample was collected on 30th May 2021 and I received my report on 31st may, which was not same which I booked.
I received the report of test TORCH IGG but I booked TORCH 4 IGM.
I need to consult my doctor regarding this but I'm unable to because of wrong report. This test is prescribed during pregnancy to check the risk factor o[censored]nborn baby. But PharmEasy team is not taking it serious. It's about someone's health.
I really hope that after this complaint I may get the correct report of my test or they will take my blood sample for the same test.

I'm attaching the screenshot of Incorrect report. (TORCH 4 IGG)

Thanks
Shefali
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