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PharmEasy — Wrong blood report and not ready to refund

I got my blood report done by this company PharmEasy, the report was totally unbelievable as being healthy its showed diabetes, thyroid and many more, so they said to get it tested somewhere else again so they can compare.
After I got the second report generated which was completely different, now they are not agreeing to refund the money.
Even my wife's blood was tested and the reports are not expected as suppose to be so I am sure that her report is even not correct.

How can I get my money back, waiting for someone to revert back.
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Comments

I had placed a order n after two days when i called for report they say samples..misplaced..how can they say that, irresponsible. They didn't even bother to inform us. Never ever trust these...they deliver report late n also who knows they might mix up. It will be a nightmare calling them up n shouting n nothing happens. Dont trust n dont use their service...my advise walkin to a lab n get it done...very bad experience n do not suggest pharmeasy to any one.
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    +91 76 6610 0300 [Customer Care]
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    1st Floor, Tower 1, Commercial 2, Kohinoor Business Park, Premier Road, Kurla West, Mumbai, Maharashtra, India - 400070
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