PharmEasy — Wrong material and 75% empty bottle

I am an end user and getting products for about 4 years now from Pharmeasy. This is my first time I am experiencing the issue with them. I have ordered a product Glogeous Advanced face wash gel. When I got the product to my surprise 1) the product is 75% empty and 2) the material is totally different than what used to be.

I have complained to their call center, I got a response they have the video and everything is alright. I asked to share the video but they denied it.

I need your intervention on this please. Attaching photo for your reference.
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    +91 76 6610 0300 [Customer Care]
    +91 22 2503 2188 [Grievance Officer]
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    1st Floor, Tower 1, Commercial 2, Kohinoor Business Park, Premier Road, Kurla West, Mumbai, Maharashtra, India - 400070
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