Philips India Complaints & Reviews

I have buy the HL7707/00 mixer grinder on 15.03.2022
from one day, i have faced lot of problem from this mixer jars not even crush the coconut piece . juicer jar not crushes even pomegranate juice, fails to filter the juice . total waste of buying this mixer grinder and waste of money .

alot time i called local service center ( TRICHY, TamilNadu-620001). After a month they visit my home and replace blade for 0.5L jar . i asked that service person to change the blade for juicer jar and 1.5L jar . he told me replacement within a week ; but after a month i make a call to that service person, he respond not available of blade . i ask him to replace the jars . on 04.07.2022 i went to service center, service person show to me new jars which is not suit this mixer grinder ; he show some other mixer jars to me for replace. i left from the service center without any replace .

i need solution for this problem . replace jars with same models ..

I have purchased one Philips Home Theatre System (Model No. HTB3510/94 & Serial No. KX1A[protected]) on 23.08.2014 from QRS Retail Ltd, Karamana, Trivandrum dist, Kerala. In July, 2021, remote controller of the system was damaged accidentally beyond repair. I approached Philips Customer Care Centre in Trivandrum for replacement. For the last one year the Manager of the service centre dilly-dallied and kept me in dark. Finally I decided to...

I have given my Philips home theatre for service to Philips Authorised Service centre in Adyar, Chennai on Apr 2021. It has been more than a year yet they are saying waiting for a component to repair.
Philips Clarity Services, Adyar, Chennai.
Job ID 6787

Not working induction...

Phillips epilator my Phillips epilator has stopped working and i m mailling from several days but do not get any replay yet

Iron compland pending from 15 days
custumar name bhawna aggarwal [protected]
195 gali no 14 balbir nagar shahdara delhi 110032
philips iron compland
compland number[protected]
service center number [protected]
contact person me tarun
philips iron gc 3920

Customer complaint no[protected] dated 25/03/2022 regarding New purchased 32" Android TV has panel burning issue has not resolved till date. TV technician of Soham Services( Authorised Service Centre of Philips India) has visited two times and assured about replacement of TV within a week time but no further action till date.

I had purchased a Phillips epilator from Amazon but I is now not working

The mentioned product philips SI GC1028 is does not working

Dear sir/mam

I purchased 1 home theatre in month of November which is not working since more than 15 days due to no power and have raised ticket to Philips support team and as the value of product is not more the same is not yet repaired as same is in warranty as well it’s been more than 10 days the product is not yet repaired and the reason is provided that the part is yet not procured or in transit by Mr Sanket who is service manager please take this for closure

Trimmer starts automatically and stops only when the battery drains out.

Lodged request with phillips in Jan to get my sound surround system repaired.. Their service center Aknit Infotech Kolkata sent a person on 28th Jan who took the system with him for repair at service station. He charged me Rs 600/ towards service charge without doing the repair. Aknit called me 2nd Feb to inform that it would cost another Rs 2875/ and asked to pay 50%. I paid same day Rs 1500/ by Paytm.. No news from Aknit and set has not been received. I called Phillip help line on 12th Feb and they told me that complaint has been closed on 9th Feb. I asked them is it there policy to charge customer in advance. How come complaint has been closed without sharing OTP. The help desk looks helpless and of no use. They even refuse to connect to their superior. Pathetic/ horrible experience. Philips needs to take action against such useless service providers and save their reputation. M K Goyal [protected]. My mobile number is my customer ID with Phillips.

As stated above I bought Philips Viva Collection HD4928/01 2100 watt Induction Cooktop on 11-10-21 and today on dated 22-02-22 it Stop working. We find no service centre near us. Kindly do change it aur arrange to repair it as we buy it on quality of your products and services.

Thanks & Regards
Rajan Kishore
[protected]

Dear Sir

with reference to Complaint Number:[protected] till now problem not resolved
kindly replace the TV immediately without further dealy or else we will complaint in consumer court

Please find the attached TV Picture clarity images

your tachnicition come on 18/02/22 evening, TV restarts and go away but not resolved problem

Regards,
Markandeya
cell no. [protected]

From: Markandeya B [mailto:[protected]@gmail.com]
Sent: Friday, February 18, 2022 1:07 PM
To: Customercare India
Subject: Damaged picture tube

Caution: This e-mail originated from outside of Philips, be careful for phishing.

To

Warranty Manager

Philips India,

Dear Sir/Mam,

Sub: Damaged picture tube.

I have purchased Philips 7600 Series 50 inch LED smart TV on Flipkart on 17th of October 2021. The installation has been duly carried out on 21st October 2021. The picture tube and the picture clarity have been performing poorly creating lot of snag increasingly. Kindly address this issue as the TV is still covered under warranty period and the damage is not caused by any external factors. Kindly note the below details for further reference.and TAX invoice copy as enclosed

IMEI/Serial No.DX1A[protected].

Flipkart order id: OD[protected]

Tax Invoice no. FAC5DK[protected] Dt. 17/10/21

Hoping for a favorable resolution.

Regards,

Sujatha

Philips hand blener hl1655 not working

Home Theatre are 1 Sound is not working

Philips is a pathetic company that doesn't care about replacing a faulty product at time. I've given my speaker for a repair on 19th November and yet not got it back repaired or replaced. I'm fed up of contacting customer care who doesn't know when it'll reach them. At least give my faulty device back so that I can get it repaired from a local technician. I'm glad about one thing though, that i got to experience Philips's after sales service on a cheap device, now I'll never ever purchase a Philips device, at least not from Philips India.
Service center: Haldwani, sharda communication

Hi team,

We have bought a philips led 43 inch television in the month of October, 2021. Within just 3 months the television is completely damaged and the screen is gone with lines all around .
For the last 15 days we have been following up with philips but there is not action taken regarding replacement as the product is under warranty.

This is really irritating from such a reputed brand and it seems we had done a huge mistake by buying this brand .

Please stop manufacturing these faulty items . Demanding a replacement immediately or else refund the amount .

I gave a order of 4 fans from the website justjaldi.com but after the order the next day a call came and said that I will not get the order as the stock is finished but the earlier day I got the confirmation that the order is available till that time it was ok but when I asked for refund they said that they cannot give and rather forced me to buy something else with that money this is the cause why I am emposing the complaint today...

I bought an induction or electric heater and used it for 15 days after that the induction switched off and did not respond i made a complaint that took 20 days to react they visited and took the induction now it is again 15 days with no any response