PhonePe — amount debited but not credit to the customer accounts

Address:

Khordha, Odisha, 751015

I had made upi transaction through phone pe from my sbi account no [protected] to allahabad bank account of rs 30000 on dt 10.04.2018 but transaction show pending but after 3 days it shows successful and amount not credit concern account. I have tried solve the issue through customer care but they don't have any solution and told do at your end. Please help me.