PhonePe — non crediting money in receiver's account

Address:110010

I sent money to my wife's hdfc bank account through phone pe using her mobile number registered with hdfc bank account. But money credited in another person's account whose account has also the same mobile number. Phone pe is saying they can't help, ask the hdfc bank. And bank says it is phone pe's fault. Please help me in getting my money back. Thanks.
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Sir, I have transacted the amount 10000 +10000 through my VIJAYA bank account to my own KOTAK MAHINDRA ACCOUNT, the amount has been deducted from the previous account but it has not been Credited in my KOTAK bank account so please help me in tgis regard its urgent for me.
Thanking you

MOHAMMED ASGHAR ULLA

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