Pick Me — Complaint regarding mobile has been give since 4th august but yet no response

Address:

Mumbai City, Maharashtra

My mobile handset htc desire 616 is completely switched off since 3rd august. immediately on 4th august i registered a complaint in the insurance company pick me the complaint no is [protected]. They are since that day telling me yes we will come and pick up the cell from your resident i keep up following them regularly. daily they tell same thing we will come & collect. but no one comes & collect. its been more than month my cell is switched off. Now since ten days they are not even coming to talk. Kindly help me what to do