Pickme — delivery failure

Address:

Mumbai City, Maharashtra

Dear Sir, This is to inform you that I have filed complaint in consumer court against your company for doing fraud and follow malpractices in the name of selling mobile insurance. I have purchased your mobile insurance in month of 25th Jan 2014 (Pickme Pack Code - ZM 13273) and have placed a pickup request for repair on 26th Nov 2014. Your company person named Aabid Khan had picked up the phone from my residence on 29th Nov 2014 at 3 pm. After that we were continuously following with your call center regarding the status of our phone and were given false assurances by your call center people that issue will be resolved on priority. Till date we have not received our mobile and due to that we were forced to by new mobile for usage. Today also when I called I was asked to wait for one more week. I hope that I will get full justice in consumer court and your company will pay the price for it. I will also share this story on social media as well as with all leading news papers so that people will know what to expect from your esteem company. Regards, Harshal S Gadre Mob [protected]