Pickme — HTC Mobile Gadget yet not received Mob No [protected]

Dear Sir / mam, i have given my handset to pickme services on 25-May-2015..I am continuously doing follow-up on no [protected] for status of damage but i am not receiving positive answers from you employees Pradnya, Janvhi and Ravindra Shrivastava.Every time i am receiving answer like we have forwarded your request to approval department and till date we have not received any answer on this.As commited by Pradnya last week the approval need to received by today but while calling on customer care Ms.Janvi told that the same will be expected on Tuesday.I told them to call me after 30 minutes i want to talk with Ms Pradnya as the commitment given by her was wrong..I have agains called to customer care number but Mr Ravindra Shrivastava said that there will be another week required for approval...There are many wrong commitments by your employees.Kindly check and update or revert on my handset status. Regards, Ashish Birari Mob No [protected] [protected]