Pickme — ID : [protected]

Address:

Chennai, Tamil Nadu

VERY SIMPLE..! UNIVERSAL INSISTED TO ATTACH INSURANCE COVER WITH PICKME AT THE TIME OF BUYING UBISLATE-AKASH TAB. ONE DAY ACCIDENTALLY THE TAB FELL DOWN AND THE TOP LEFT PORTION OF DISPLAY GOT A CRACK. WE FELT VERY SAD & REMEMBERED THAT IT HAS GOT A COVER OF INSURANCE. I CALLED YR COMPLAINT NO & AS PER THEIR INITIAL VERIFICATION FOR 12 TO 15 MTS FOR REGISTERING WHICH WAS UNSUCCESFUL BECAUSE YOUR DELAYING TACTICS ..!! YOUR PROCESSING DELAY OVER PHONE WHICH COST ME RS.15/- I TRIED TO REGISTER & TRYING EXPLAIN WHAT IS THE PROBLEM TO YOUR TELECALLER STAFFS' FOR MORE THAN 5 TIMES AND WHICH COST ME RS.80/- FINALLY I GOT THE ACKNOWLEDGEMENT THAT YOUR REPRESENDATIVE WILL CALL ME. FINALLY YOUR REP HAS CALLED & ASKING WHAT IS A PROBLEM. I EXPLAINED MY TAB HAS A INSURANCE COVER & IT GOT A CRACK ON TOP LEFT DISPLAY. HE ASKED HOW IT HAS HAPPENED..? I REPLIED IT FELL DOWN & GOT A CRACK. IMMEDIATLELY BY DEFAULT HE SAID WITH OUT ANY HESITATION OR CARE (TOTAL CARE) I AM SORRY SIR YOUR REQUEST IS NOT TAKEN CARE O[censored]S & IS ANY OTHER INFORMATION YOU WANT SIR..? I JUST WANT FROM YOU IS THIS GENIUNE INSURANCE COVER WITH TOTAL CARE OF CUSTOMERS OR YOU ALL RUNNING THIS INSURANCE FOR JUST TO CHEAT CUSTOMER BY COLLECTING THIS AMOUNT..? DO YOU THINK ALL CUSTOMERS WILL GET FEDUP FOR YOUR DELAYING REGISTERING TACTICS & NOT ATTENDING THEIR GENUNE COMPLAINTS..? NOW TELL ME WHAT NEXT I HAVE TO DO WITH THIS COVERAGE..? I HAVE TO CHANGE THE DISPLAY AT MY COST..? IF YOU REPLY TO ME : [protected]@yahoo.com WHICH WILL HELP TO GOAHEAD WITH THIS TO NEXT LEVEL. AWAITING REPLY V S GOPU