Pickme — Mobile given for insurance claim- Not returned yet

Address:

Gurgaon, Haryana

Hi Sir/Ma'am My name is Devendra Singh and i have submitted my iphone 6(3 months old) to pick me india on 28/02/2015 for claim as its screen got a crack, and on the next day I got a message that my phone is delivered to the service center, its claim is approved but the payment is pending from insurance company . Today its been 17th day and I have called pick me india many times today and in past days and each times they are giving the same response that it will take 10-15 more days, but when they picked my phone they told me that it take max 15 days, I have seen a lot of complaint regarding the same issue Please provide me a solution to get my phone back. As these guys are not responding properly, 17 days and they still need 10-15 days, I am afraid that after 15 days they will give the same response that they need 15 days more Please help me Devendra singh [protected]