Pickme — Mobile not delivered for 2 months

Address:

Bangalore, Karnataka

Reg request no. [protected]. I had submitted by mobile for repair since starting start of february and following up to get my mobile back but no luck. Calling customer care does not help and every time they give status that insurance company has not approved and wait for 6-7 working days. This is happening every time i call. Even today 20-mar when i call, staff jayakumar refused to help escalate and did not allow me to speak to team lead paresh and manager aditya. Appears no one in office as informed by jayakumar which i do not agree. I need my mobile back and not just an answer to wait. This is not acceptable and unprofessional. i would never advise anyone to go for this service. i am losing out hope of getting my mobile and not willing to accept. i should get my mobile back and fully repaired. Call me if you need any clarification but help me get my mobile back as soon as possible.