[Resolved]  Pickme — WORST WORST WORST

Address:

Pune, Maharashtra

Worst experience I ever face with any deal as of now is from PICK ME!!!.. My gadget was taken on 1st of Oct 2014 for just a screen damage, which was clearly visible as a proof of accident still till today (06-Nov-2014) I am getting the same response that process gonna take more 10 days. Is it the way to work professionally, I really don't understand what process is there which is taking so long for a clear visible defect.Any idea how the customer is troubling without his gadget which have all hi info, neither you guys provide any alternate gadget and when you know that approval going to take time then why you collected the gadged at the first day itself.Why not when you received approval, anyways it's not my cup of tea.Just want to add I am highly disappointed from the scale of service provided to customer, neither recommended it to any collegus. My nephew took some other company insurance and his mobile gotta in cup of hot coffee, from motherboard to every thing all was screwed, just in 7 days he got his cell repairs and here after 35 days I am getting response o wait for 10 more days...!!! Story not ends here, no one from your support team bother to update the customer from their end, each time only I have to call them and each time they give me new dead lines like 10 days, 4 days etc and on last day they keep on stretching it, highly unethical!!! I hope a company needs to have fair, proactive policies in this era of tough competion, stil your way your choice but I need to put this topic off ASAP. Reg Mob number: [protected] Alt Numbe: [protected] Regards Nishant