Pickmeindia — Unethical behavior as well company's employee for Nagpur abusing, harassing and threatening .

Address:

Nagpur, Maharashtra

I am from Nagpur. My self Shweta V. Gote. i purchased a new mobile XPERIA Z-2 SONY on mid of January 2015. i met with an accident in the 2nd week of April. lodge my complaint over phone to the company. Company registered my complaint and and sent Company's Buddy appointed for Nagpur. his name is Sunil Somaiya. he booked my complaint and took the handset. over the period i contacted company they said claim is yet too pass from insurance company, Sorry for delay. over and over same statement was repeated by the company people during all this period till 15th of August 2015. on 16th of August 2015 i again called company about my mobile status. they told me your insurance claim is passed and you will get your new handset on or before 25th of August 2015. i felt relaxed. i thought of inquiring the same from company's employed Buddy for Nagpur Mr. Sunil Somaiya. And so i called him up, and asked my status but to my shocking surprise he told me that Company is closed down and he him self i.e. Mr. Sunil Somaiya not received a single naya paisa salary from last 3 months as well no claims has been sanctioned since last 3 months. then i told him that before calling him i spoke to the company and they said my claim has been passed and i will receive my new handset on or before 25th of August 2015. he again told me the same above story and even told me that he has filled a case in consumer forum. beside company is not going to pass my claim. company is passing the claims which cost them not more then 3 to 4 thousand rupees. he even told me he has given/returned lot of other people mobiles and aware them about company present condition and about shut down. i was shocked listening to all this nonsense. next day i.e. on 17th of August 2015, i again called direct to the company on its registered mobile no. i.e. [protected] and to my utter surprise nobody picked up my call. the voice recording said "KINDLY CHECK THE NO. YOU HAVE DIALED". I kept on trying after 1 pm i got the clear line but again to my disbelief no body picked up my phone. i called up Mr. Sunil Somaiya he told me the same yesterday's story as well also told me that he is coming to return my handset by afternoon and asked me to get it repaired it on my own. i was shocked. in the evening he called me again from his another mobile no. i.e. [protected]. i was not picking up the phone. i messaged him who is this he replied "SUNIL PICKME". I called or received his call he told me that he has come to deliver my mobile. i told him i cannot take the mobile. he insisted and even told me that he has almost returned all pending claims clients mobiles. only 5 to 6 mobiles are left with him. he even told me he will very soon switch off his mobile no. permanently. i told him very clearly i will not take the mobile. and i am out of my office/home. today i called up company in the beginning no body was picking up the call but after a long gap of 6 to 8 mins gap there was a person talking to me. i first asked him my mobile status by giving my registered mobile no. [protected] he confirmed me my status as replied earlier that i will get it by 25th of August 2015. then i told him the whole talk with Mr. Sunil Somaiya to him he said nothing to worry your new handset will be delivered by 25th of August 15. i again called the company on the same no. this time Mr. Satish was on line i again narrated him the whole incident and dialog with Mr. Sunil Somaiya. He asked me to hold the phone he will be back shortly after talking to his senior. he took minimum 10 to 15 mins and said nothing to worry our manager spoke to Mr. Sunil Somaiya and he said there is nothing like that. so i asked him kindly ask your manager to tell Mr. Sunil Somaiya to call me and clear the issue from his own words but till this time i havent receved any call from Mr. Sunil Somaiya and i am waiting and waiting ... please I request you to kindly satisfy my worries. Regards Thanking you Shweta Gote (Bhushan Shah)