Pigeon Appliances / Stovekraft — My pigeon stove regulator blocked & leaking and they're not taking it seriously | |||
I purchased Pigeon Ultra Glass, Stainless Steel Manual Gas Stove on October 2019 From Flipkart which has Warranty: 2 Years Warranty. I raised my first complaint to them on 18 December 2020, about I was working on the right stove but the middle stove automatically started where the switch was off, I had to turn my cylinder off then it stopped. After requesting them much time they sent someone local and he repaired it very temporarily. even after I said him this is a serious issue he didn't get it repaired. Next time on Dec 22, 2020, again on the same middle one I emailed them the "stove is at high risk it is automatically catching fire and regulator are burn". This time also they sent someone very local who doesn't even change the regulator, he said he will put some oil and it will work, This company service is pathetic, the gas stove automatically starts burning and regulator got burned what else they want to change the piece or get it repaired by the registered service center, do they want us to risk the lives and them after doing they'll take it seriously. And now this week on June 2021, again I'm facing the same issue where my middle burner's burned regulator is blocked and the stove is leaking even when the regulator is off. I'm done with the pathetic services given by the pigeon, My house is in the danger zone, I'm not able to use my stove, if some incident happened due to this then the pigeon stove will be only the responsible behind this issue. I'm fed up with this bad service now please take this stove away and get it repaired properly or change the piece immediately. Was this information helpful? | |||
Pigeon Appliances / Stovekraft customer support has been notified about the posted complaint. | |||
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+91 80 2801 6222
+91 97 4003 4444
81/1, Harohalli Industrial Area, Kanakapura Taluk, Ramanagara, Bangalore, Karnataka, India - 562112
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