I am writing to urgently address a serious issue regarding one of your products that has resulted in personal injury and extensive property damage.
On July 16th, 2024, while using my Pigeon pressure cooker (Model: CN [protected], received as a gift in 2022), the gasket unexpectedly exploded while cooking rice. This incident caused severe burns and injuries to myself, requiring immediate medical attention. Additionally, the explosion resulted in significant damage to other items in my kitchen, including my cooking pot and several glass containers. I want to emphasize that while the gasket exploded, the safety valve itself did not sustain any damage. I urgently request a thorough investigation into the cause of this incident and an assurance that steps will be taken to prevent such occurrences in the future. Additionally, I am seeking compensation for the medical expenses and any related costs incurred as a result of this incident. Please contact me at your earliest convenience to discuss how you intend to address this urgent matter. I can be reached at [[protected] or [protected]] or via email at [[protected]@gmail.com
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