Pigeon Appliances / Stovekraft — Replacement of product

Address:	Stovekraft Mumbai
Website:	stovekraft.com

I've purchased the pegion stove on 26th april 2021 from stove kraft, but it started catching rist after few months, soon within 7 month its stand got broke. I filed a request for replacement since it is under warrenty period and person came to visit but after that no revert from the team. I'm following up for this from last 6 months now they just don't give proper revert. Today the burner got broke and i confused weather to buy a new product or to wait for the replacement.

Just a request if it is not possible from your end please atleast inform your customers don't make them wait.
So far i've understood apart from product, the services are also pathetic.