Pigeon Appliances / Stovekraft — Service centre not co-operating properly

I had purchased an pigeon induction cooktop in the month of jan 2016 from snapdeal.com. The order date is 7 jan 2016, invoice no is s21ce7/15-16/38727 & the order id is [protected]. Last week there appeared a crack on the top of the induction and the product is under manufacturers warranty for 12 months from the date of purchase. After this i tried contacting the customer care, the customer service executive gave me 3 contact numbers [protected], [protected], [protected]. I tried contacting all 3 numbers but none answered, again i tried contacting the customer service and tried asking them for the nearest address for the service centre and to this the cse told me that she cant help me out with the address of the service centre and cancelled the call.
I want my product to be serviced as soon as possible.
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    Pigeon Appliances / Stovekraft Phone
    +91 80 2801 6222
    +91 97 4003 4444
    Pigeon Appliances / Stovekraft Address
    81/1, Harohalli Industrial Area, Kanakapura Taluk, Ramanagara, Bangalore, Karnataka, India - 562112
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