Piyush Goyal — allocation of seats to senior citizen and old women

Address:

Mumbai City, Maharashtra, 400095

Please refer to the subject matter... I am 61 year old and my wife is 58... Of late i am finding that when we book berths on irctc website it allots seat on upper berths or side berths (Upper & lower). This is very tiring for us to climb up & down especially as i am a heart patient.
I am a frequent traveller by rail and mostly by rajdhani express between delhi and mumbai. I was happy all these years as was getting lower berths always for me and my wife.

But of late it is not happening... Why? Why has system been changed for senior citizen like us...
Today only i booked one ticket for me by rajdhani (Tarvel from delhi to mumbai on 9th feb and bertnh allotted is a3 54) and have been alotted side upper berth.

Request you to please change system so that senior citizens like us are not harrassed... Request you to please send me feedback and if possible to reallot berth for my travel on 9th feb

With regards

Pradipt varshney
[protected]