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Pizza Hut India Complaints & Reviews

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Last updated Apr 11, 2024
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Pizza Hut India reviews & complaints page 6

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L
Lalitha Sai Priya
Feb 19, 2023
Feb 20, 2023
This thread was updated on Feb 20, 2023
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Money deducted but order not placed in pizza hut

Address:No 3 & 4, Gr Flr, SVS Singana Plaza Car Shed, Junction, PM Palem Main Rd, Visakhapatnam, Andhra Pradesh 530041

I have placed an order in pizza hut and paid through ICICI credit card, the money was deducted but order was not placed....
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Y
Yashila verma
Feb 16, 2023
Feb 18, 2023
This thread was updated on Feb 18, 2023
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Regarding order delivery

Address:Porvorim, goa

Hello sir,
I order form pizza hut hub in Goa porvorim. They delivered only half of the order placed by me. They didn't order a Sunday cup and Pepsi. After contacting them they are telling me to reorder some other item so that they'll delivery my previous order. So now I have to again spend my money just to recieve my previous order. What kind of solution is this. Is this how you function?

Chk no:97350
Urmilabr...
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M
Mohd Abad
Feb 14, 2023
Feb 15, 2023
This thread was updated on Feb 15, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Pizza Hut's native app is not working.

Dear Pizza Hut Customer Service Team,

I am writing to express my disappointment and frustration with Pizza Hut's pizza app, which has not been functioning properly for the past few days. As a regular customer of Pizza Hut, I have come to rely on the convenience of ordering pizza through your app.

However, despite repeated attempts, I have been unable to place an order through the app, and have received error...
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H
Hemangi Chaturvedi
from Chennai, Tamil Nadu
Feb 12, 2023
Feb 13, 2023
This thread was updated on Feb 13, 2023
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Mayo instead of cheese

Address:Wave cinemas gomti nagar Lucknow

They put mayo instead of cheese. Third time this has happened....
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K
keshavseth
from Haridwar, Uttarakhand
Feb 9, 2023
Feb 10, 2023
This thread was updated on Feb 10, 2023
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Payment related issue

Hello,
I book a order from you application but the order dis bit done but the amount debited yo my account.
So I asked your pizza hut manager(ranipu mode, haridwar, uttrakhand)so he asked to do order again and the previous amount is credited with in 3-4 working days. I order it on sunday i.e, 5th feb 2023 but the amont did not refund.
My registed mobile no is -[protected]
So please kindly solve this isse as soon...
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A
Anjali#123
from Manesar, Haryana
Feb 8, 2023
Feb 9, 2023
This thread was updated on Feb 9, 2023
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Fraud regarding offer

Address:Near power house,manesar,haryana

Today there was a scheme on pizza hut regarding a free Margherita pizza on orders above 198.My order was above this value and was eligible for the offer.Yet they didn't give it.
I would like to request you to address this situation.
Thank you
Order Number:-P[protected]
365
POS no.=TP47850
Id=[protected]...
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A
Adi2002
Feb 5, 2023
Feb 6, 2023
This thread was updated on Feb 6, 2023
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Order not placed but money got debited from bank

- date of incident :[protected], around 6.14 pm IST
- I was trying to order the pizza from pizza hut app. I added the pizzas to the card, proceed to the payment step using UPI method (Paytm), the money was deducted from the bank but when i returned to pizza hut app order was not placed and the cart was empty....
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B
Bhanupratapsi
Feb 4, 2023
Feb 6, 2023
This thread was updated on Feb 6, 2023
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Pizza hut Civil Lines online Order #18364210 incomplete order delivered.

Address:Civil lines prayagraj

We ordered pizzas and cheese dip.
Cheese dip was not delivered. The delivery boy said he will deliver it next time called up customer care and they said pizza hut civil lines, prayagraj will call back but no-one even bothered to call. Very upset with the service as pizza hut is an international brand. One of my fav brands but I guess it is deteorating. I think franchises are giving a bad name to the brand. Hope this will not be overlooked....
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A
ankitkumar_
from Agra, Uttar Pradesh
Feb 4, 2023
Feb 4, 2023
This thread was updated on Feb 4, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund for amount deducted but order not placed

I placed an order on 27 Jan 2023, at 1:56 PM, through the Pizza hut app... During the payment through upi, the amount was deducted, but, when I got back to the pizza hut app, the order was not placed...

I contacted the customer care but, they said the amount will get refunded in nearly 72 working hours... but it has been a lot more time than that......
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V
VaidehiD
from Bengaluru, Karnataka
Feb 1, 2023
Feb 2, 2023
This thread was updated on Feb 2, 2023
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Payment and Refund issues

Address:Koramangala 6th block

We placed an order through the Pizza Hut Delivery App on Saturday 28th January 2023 for which the amount was transferred but the order wasn't placed. So we called the store and placed the same order again and paid for it once more when the order was delivered. We paid through UPI. It was assured by the store that we would receive the refund for the initially paid amount within 2-4 working days but so far, we haven't received it....
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S
Santhosh1320
from Chennai, Tamil Nadu
Jan 30, 2023
Jan 30, 2023
This thread was updated on Jan 30, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

App booking

Money is debited from account but order not yet placed.i need of immediate refund of money...
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P
pranshu s123
from NEW DELHI, Delhi
Jan 26, 2023
Jan 28, 2023
This thread was updated on Jan 28, 2023
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Missing garlic bread pieces

Address:patiala,punjab

On 26 january 2022 9:21 pm i ordered a cheese garlic bread and italian pepperoni and onion through swiggy. I should have received 4 pieces of garlic bread but instead recieved only 2.
ill like a refund of my garlic bread or atleast the 80rs (for 2 garlic bread)

pranshu saxena
[protected]...
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Y
Yash237
from Indore, Madhya Pradesh
Jan 24, 2023
Jan 27, 2023
This thread was updated on Jan 27, 2023
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Doesn't get refund even after 4 months

On 24/09/2022, I ordered 2 personal sized pizzas from Pizza Hut. I had to get the delivery done, but due to a mistake, I made the takeaway order, then, I quickly called that Pizza Hut outlet and asked if this order would be delivered to my home. Maybe then he refused, then asked to cancel the order. Then I asked about my refund. He said it took 1 week but you would get your refund. From that day till today I have not received a refund and...
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H
Hrushitha
from Mysore, Karnataka
Jan 21, 2023
Jan 23, 2023
This thread was updated on Jan 23, 2023
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Money got deducted but orders is not placed

Address:Near Marathahalli bridge

I have ordered for rs 261 amount got deducted from my account but orders is not placed...
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T
TanuShk
Jan 20, 2023
Jan 23, 2023
This thread was updated on Jan 23, 2023
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Money debited from Bank Account but Order Not Placed

Address:India

Date of incident :[protected], around 9 pm IST
- I was trying to order the pizza from pizza hut app. I added the pizzas to the card, proceed to the payment step using UPI method (Bhim), the money was deducted from the bank but when i returned to pizza hut app order was not placed and its still asking for payment
- The disadvantage using the pizza hut app, is there is no option to lodge a complaint when an issue occurred. Only...
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J
Jagjeet _6789
from Kanpur, Uttar Pradesh
Jan 20, 2023
Jan 20, 2023
This thread was updated on Jan 20, 2023
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Deducted money

I have order pizza from pizza hut, money has been deducted from my bank account but order is not placed.. will i get my money's back...
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C
carpx
Jan 20, 2023
Jan 20, 2023
This thread was updated on Jan 20, 2023
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Pizza Hut india not accepting SBI gift vouchers

I have 2 Pizza hut gift vouchers worth rs 500 which I redeemed from my SBI card reward points. Chennai stores are not accepting, although the validity of the vouchers is till 31 july 2023....
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S
Sggayatri2124
Jan 19, 2023
Jan 20, 2023
This thread was updated on Jan 20, 2023
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Got a piece of plastic in the baked momo

Ordered on zomato from baked chicken momo . Got a plastic piece of tube in the food . I am now wondering I fed my kid which was baked along with a plastic piece in it ......
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A
Abhirajput22
Jan 19, 2023
Jan 20, 2023
This thread was updated on Jan 20, 2023
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Payment deducted but order not done

Hello sir today 19-jan-2023 I make a payment on pizza hut application thru gpay UPI money was deducted from my account but not showing on pizza hut application.
Contact no.[protected]
[protected]@gmail.com
Transaction id[protected]...
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A
adnanmafy
from Moradabad, Uttar Pradesh
Jan 18, 2023
Jan 18, 2023
This thread was updated on Jan 18, 2023
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Uncooked and bad pizza from Pizza Hut

Address:Galshaheed, moradabad

Hello
I ordered a magharita pizza today from swiggy thru pizza hut
But I am surprised, I got such rubbish pizza from pizza hut, which was not cooked at all, so that no one can eat, I have also uploaded the photo

I want a solution to the issue as soon as possible
and i want my full money back 138/-

I want answer soon and positive

I ordered this through swiggy, is it my fault,...
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